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Drawer Cabinet Warranty

BENCHPRO™ DRAWER CABINET WARRANTY

We are so sure our products will perform properly, we offer the following warranty:

BenchPro™ cabinets, options and accessories are warranted to the original purchaser for 10 years. This includes every component and every function.

Exceptions:
Cabinets used in multiple shift operations shall have the warranty prorated accordingly.

Normal wear and tear is expected over time, and is not covered.

Returns of defective or damaged furniture is never required. We will send out new parts or complete units at no cost to the customer. Returns due to “buyer remorse” will be charged for freight both ways, plus a packaging and restocking fee based on our ability to quickly resell the cabinet.

Product Returns:

As we make all orders from base materials, and do not carry an inventory, we charge a "restocking fee" on unneeded and unwanted, yet ordered products. We also charge a restocking fee for products ordered but cancelled after the product is built. This is to cover our repackaging and handling, and remarketing. Customers pay the cost of freight both ways.

Restocking fee schedule:

A. Drawer cabinets in standard sizes and colors will be charged 25%.

B. Any cart in a custom size or color will be charged a 50% restocking fee, as we will have a difficult time reselling them without a large discount.

C. Custom design and non-catalogue items are non-returnable.

D. No product shall be returned after 60 days.

E. Customer Pays Freight

For Service: Call BenchPro™ at 888-700-9888 or email info@benchpro.com. Customers only have the obligation to report the problem and BenchPro™ will take care of the rest.